A: DressFierce.com accepts the return or exchange of full-priced unworn, unwashed merchandise with the original receipt and tags attached for up to 2 days after Postmarked of when you receive it, Brand name dreses like SHERRI HILL and JOVANI must be returned or exchanged no later than 2 days after Postmarked. Returns are refunded in the method of original payment. Shipping is nonrefundable, if you got free shipping on your order the cost will be deducted from your order. All sales are FINAL on SPECIALORDERS, exclusive items, jewelry,undergarments, sunglasses & sale items.
RETURNS BY MAIL: How can I return or exchange merchandise ordered from Dressfierce.com?
A. We'll happily accept the return or exchange of unworn, unwashed or defective items. Need a different size? Color? Style? We'll send it to you! Simply choose one of the following convenient options to make a return or exchange:
1. Return Or Exchange By Mail When exchanging items, be sure to indicate the replacement item, including the style number, color, and size. Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries.
If you have misplaced your Fierce Return/Exchange label, please send your pre-paid, insured package to:
360 South Coast Hwy
Laguna Beach, CA 92651
Refunds and exchanges are processed when item(s) are received. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.
RETURNS WITHOUT RECEIPT Q: What if I need to make a return, but I've lost my original receipt?
A: If you no longer have a copy of your original receipt, an exchange only may be made for merchandise of equal or lesser value.
Terms of Return:
Please contact us within 2 days of your order being delivered to request your Return Authorization Number (RAN).
Please note that return shipping fees and handling charges are not refundable. It is the responsibility of the customer to pay for shipping charges and insurance on all return shipments. Please ship your return within 2 business days of the issue date of your RAN. RAN should be clearly printed on the outside of the box. Please remember, all products must be in the condition you received them and items must be unworn, unused, unwashed and in perfect condition, with the original product tags attached and garment bag intact to be accepted as a return. Any items that appear to have been worn or altered will be returned to you. . No credit will be issued until the items have been inspected. On all returns there will be a 10% restocking fee which will be deducted from your credit. This policy does NOT apply to PHYSICAL STORE only applies to ONLINE STORE, no returns on SPECIAL ORDERS on Jewelry and accessories.
International orders: If you received free shipping on your order, the cost will be deducted from your store credit. Any taxes, duties or customs fees incurred for international orders are non-creditable and are the responsibility of the customer.